Next-Day Shipping Guarantee Terms and Conditions

Terms and Conditions of the Next Day Shipping Guarantee

 

  1. Eligibility: The Next-Day Shipping Guarantee ("Guarantee") applies exclusively to purchases of the Signature Keepsake Rattle ("Product") made through Mini Moni's official website or authorised sales channels. Next Day is exclusively "Next Business Day". Saturday and Sunday are not included in the Next Day Shipping Guarantee. 
  2. Guarantee Offer: If Mini Moni fails to ship the Signature Keepsake Rattle within the specified shipping timeframe stated at the time of purchase (excluding delays due to unforeseen circumstances beyond our control, as outlined in point 5), the customer is eligible to receive the Product for free, subject to the terms herein.
  3. Shipping Cost: While the Product itself will be free under this Guarantee, a shipping fee of $15 will still be applicable. The customer is responsible for this shipping fee, which covers the cost of delivery to the customer's specified address.
  4. Claim Process:
    • To claim under the Guarantee, customers must contact Mini Moni Customer Service within 48 hours of the missed shipping deadline.
    • Mini Moni will review the claim, and if approved, will process the order with the shipping fee of $15 being the only charge to the customer.
  5. Exclusions:
    • This Guarantee does not apply to delays caused by factors beyond Mini Moni's control, including but not limited to natural disasters, strikes, customs delays, incorrect shipping addresses provided by the customer, and delays resulting from missing or inaccurate information provided by the customer for the personalisation of the Product.
    • The Guarantee is void if the delay in shipping is due to the customer’s failure to provide necessary information or confirmation, when requested, for personalisation purposes, or if inaccurate or incomplete information is provided.
  6. Modification or Cancellation: Mini Moni reserves the right to modify or cancel this Guarantee at any time without prior notice. However, any modification or cancellation will not affect orders already placed under the Guarantee.
  7. Limitation of Liability: Under this Guarantee, the liability of Mini Moni is limited solely to the cost of the Product, and does not cover any indirect losses or damages.
  8. Other Conditions:
    • This Guarantee is not transferable and is only available to the original purchaser of the Product.
    • This Guarantee cannot be combined with any other offers or promotions unless specified by Mini Moni.

By purchasing the Signature Keepsake Rattle, the customer acknowledges and agrees to these terms and conditions.

 

Click here to go back to Ultimate Keepsake Rattle: Signature Design, Next-Day Shipping